FAQS

Frequently Asked Questions

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 30-day notice before you move out.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver's license or state ID).

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise.

  • How do I make a payment?

    Pay Online 24 hours/day and activate Autopay by clicking "Pay Bill / Tenant Portal" at the top of the JustForUstorage.com home screen. You may also mail or put a money order in our dropbox at the gate. Please note this may delay processing.

  • What forms of payment do you accept?

    Checks, money orders, VISA, MasterCard, American Express and Discover and cash.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our manager for assistance.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gate?

    No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.